Relax Associate
Position Summary:
The Relax Bartender is responsible for creating a welcoming, social, and wellness-inspired beverage experience in the Relax evening reception at Element Hotels. This role delivers friendly, efficient service while preparing beverages, maintaining a clean bar environment, and fostering a warm, community-driven atmosphere for guests.
This position is Monday through Thursday 4:00pm-8:00pm. Alcohol Server Certificate Preferred.
Key Responsibilities:
Guest Experience:
- Greet guests with a friendly, engaging demeanor.
- Create a relaxed, social environment consistent with Element brand culture.
- Provide knowledgeable recommendations on beverages and light offerings.
- Ensure responsible alcohol service and guest satisfaction.
Beverage Service:
- Prepare and serve beer, wine, soda, and water in accordance with brand standards.
- Maintain consistency in drink quality and presentation.
- Monitor guest consumption and follow responsible serving practices.
Bar Operations:
- Set up and break down the Relax bar area before and after service.
- Maintain cleanliness and organization of the bar and surrounding space.
- Restock supplies, glassware, and ingredients as needed.
Compliance & Safety:
- Verify guest age and identification in accordance with local laws.
- Follow all health, safety, and alcohol service regulations.
- Report incidents or concerns to management promptly.
Team Support:
- Collaborate with front desk and housekeeping teams to enhance the guest experience.
- Assist with light food setup or service if applicable.
- Support additional hotel operations as needed.
Qualifications:
- Previous bartending or food & beverage experience preferred.
- Knowledge of basic drink preparation and bar operations.
- Strong customer service and communication skills.
- Ability to multitask in a fast-paced environment.
- Must meet legal requirements for alcohol service certification (if applicable).
Physical Requirements:
- Ability to stand for extended periods.
- Ability to lift up to 30 lbs and perform repetitive motions.
- Comfortable working in a fast-paced, social environment.
Brand Expectations:
The Relax Bartender embodies Element Hotels’ focus on well-being, balance, and community, creating an inviting evening experience where guests can unwind, connect, and feel at home.